Don’t panic nothing big update is coming in google adwords. It is just that the people specially the the ones from the social support team are getting changed. This update is posted by google on twitter, Google said “currently making changes to our social support” so you can expect delays in the responses from the social support team to your queries.
You can see the tweet below by Google Adwords
Hi everyone, we're currently making changes to our social support so that we can better assist you. During this time, please expect delays; however, we’ll answer your questions as soon as possible.
— Google Ads (@GoogleAds) January 3, 2018
Story source @seoroundtable